Last updated: April 24, 2026
By booking or participating in a session through Doumbledor (“we,” “us,” or the “Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.
Doumbledor provides AI-powered consultation sessions delivered by an AI avatar. Sessions are conducted as live video conversations during which the avatar, powered by large language models, responds to questions and shares contextual information.
You must be at least 18 years old to use the Service. By using it, you confirm that you are.
Sessions are booked through Cal.com and, where applicable, paid for in advance via Stripe. Prices are shown at time of booking. You are responsible for joining the session at the scheduled time using the link sent to your email.
If a technical issue on our side prevents a session from taking place, we will reschedule it or issue a full refund. Sessions that are started, missed by the customer, or cancelled less than 24 hours in advance are generally non-refundable. If you believe your situation warrants a refund, contact us and we will consider it in good faith.
The avatar's responses are generated by AI and are provided for informational purposes only. They are not professional advice. Nothing shared during a session constitutes legal, medical, financial, tax, investment, or other regulated professional advice. You should independently verify any information before acting on it, and consult a qualified professional for decisions that matter.
AI systems can make mistakes, produce outdated information, or misunderstand context. You accept this risk when using the Service.
Sessions are transcribed and stored for quality, improvement, and the recap feature. By joining a session, you consent to this recording. See our Privacy Policy for details on how we handle this data.
You agree not to use the Service to: (a) attempt to extract, reverse-engineer, or circumvent any system or model; (b) impersonate another person; (c) share illegal, harmful, or abusive content; or (d) use the Service in violation of applicable law.
The Service, including the avatar persona, website, and written materials, is owned by Doumbledor. Recap exports provided to you are for your personal use.
To the maximum extent permitted by law, Doumbledor's total liability arising from your use of the Service is limited to the amount you paid for the session giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including decisions made based on information from a session.
We may update these Terms from time to time. When we do, we will update the date above. Continued use of the Service after changes constitutes acceptance.
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Disputes will be resolved in the courts of Quebec.
Questions about these Terms? Email dvaillancourt@doumbledor.com.